{"xsrfToken":"9c6ae4c22c7fca5efe14d12c48c91908b762c674_lout","branding":{"id":"1","key":"help","name":"MandiMart UK Help + Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#173336","headerLinkHoverBGColor":"#173336","headerBadgeColor":"#173336"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"You can use the search bar above to find information, please ensure you select the appropriate articles - either UK or EU - to match the website that you are using.","userInitialAnnouncementMessageWiki":"<p>Please select the correct portal below, so that any query you raise is sent to the right place, and we can answer you as quickly as possible.</p>\n<p>MandiMart.co.uk - If you are using our UK website, you must enter the MandiMart UK Help + Support Portal</p>\n<p>MandiMart.eu - If you are using our EU website, you must enter the MandiMart EU Help + Support Portal</p>","translations":{"fi-FI":{"localeDisplayName":"Finnish (Finland)"},"hu-HU":{"localeDisplayName":"Hungarian (Hungary)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"sk-SK":{"localeDisplayName":"Slovak (Slovakia)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"no-NO":{"localeDisplayName":"Norwegian (Norway)"},"it-IT":{"localeDisplayName":"Italian (Italy)"},"ru-RU":{"localeDisplayName":"Russian (Russia)"},"is-IS":{"localeDisplayName":"Icelandic (Iceland)"},"pl-PL":{"localeDisplayName":"Polish (Poland)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"ro-RO":{"localeDisplayName":"Romanian (Romania)"},"sv-SE":{"localeDisplayName":"Swedish (Sweden)"},"da-DK":{"localeDisplayName":"Danish (Denmark)"},"et-EE":{"localeDisplayName":"Estonian (Estonia)"},"cs-CZ":{"localeDisplayName":"Czech (Czechia)"},"fr-FR":{"localeDisplayName":"French (France)"},"en-GB":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","announcementHeader":"You can use the search bar above to find information, please ensure you select the appropriate articles - either UK or EU - to match the website that you are using.","announcementMessage":"Please select the correct portal below, so that any query you raise is sent to the right place, and we can answer you as quickly as possible. \n\nMandiMart.co.uk - If you are using our UK website, you must enter the MandiMart UK Help + Support Portal\n\nMandiMart.eu - If you are using our EU website, you must enter the MandiMart EU Help + Support Portal","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#0074e0","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/149a12f4-5fce-451c-9220-8b7454713740/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYWVlNGZhNS1kMzk0LTQ5NTMtOTc5NS1iY2M0ZmNhYWEyYzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE0OWExMmY0LTVmY2UtNDUxYy05MjIwLThiNzQ1NDcxMzc0MCI6WyJyZWFkIl19LCJleHAiOjE3MzQ3MjEwMzcsIm5iZiI6MTczNDcyMDQzN30.5OOIA6G0g3_PK25UsXBwpi-Zmx8NdK7JAspzr_AssQI&client=1aee4fa5-d394-4953-9795-bcc4fcaaa2c7&height=300&mode=fit","bannerMediaApiFileId":"149a12f4-5fce-451c-9220-8b7454713740","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"help","projectId":10000,"serviceDeskId":1,"name":"MandiMart UK Help + Support","description":"<p>Find information and raise a support ticket for our UK website</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"134","name":"Ask a question about a product that we sell","descriptionHtml":"","callToAction":"Ask a question about a product that we sell","introHtml":"<p>We're always happy to answer any questions you have, referring to the manufacturer where necessary to ensure we are giving you accurate information</p>","icon":10491,"iconUrl":"https://mandimart-help.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[1],"key":""},{"id":"137","name":"Modify / Cancel an order you have placed","descriptionHtml":"","callToAction":"Modify / Cancel an order you have placed","introHtml":"<p>Please be aware that it is not guaranteed that we can make any change to an order once it has been submitted. The faster that you let us know, the higher the chances that we can do it.</p>","icon":10511,"iconUrl":"https://mandimart-help.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[1],"key":""},{"id":"74","name":"Report a problem with our website","descriptionHtml":"","callToAction":"Report a problem with our website","introHtml":"<p>Let us know about a problem with our website, so that we can get it fixed!</p>","icon":10476,"iconUrl":"https://mandimart-help.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[1],"key":""},{"id":"133","name":"Returns / Refunds","descriptionHtml":"","callToAction":"Returns / Refunds","introHtml":"<p>Request information about a return or refund</p>","icon":10470,"iconUrl":"https://mandimart-help.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10470","groups":[1],"key":""},{"id":"135","name":"Shipping Question","descriptionHtml":"","callToAction":"Shipping Question","introHtml":"<p>Ask us a question about shipping, or receive your tracking number</p>","icon":10530,"iconUrl":"https://mandimart-help.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10530","groups":[1],"key":""},{"id":"71","name":"Something Else","descriptionHtml":"","callToAction":"Something Else","introHtml":"<p>Ask us anything!</p>","icon":10498,"iconUrl":"https://mandimart-help.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[1],"key":""},{"id":"136","name":"Suggest A New Product","descriptionHtml":"","callToAction":"Suggest A New Product","introHtml":"<p>We're always interested to take suggestions for new products to stock, let us know what you want and we'll look into it</p>","icon":10480,"iconUrl":"https://mandimart-help.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10480","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[137,136,135,134,133,71,74]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"18623994-a3c7-3c04-8337-d2cf0ce66a07","appLinkName":"","appLinkUrl":"","spaceKey":"IK","spaceName":"Internal Knowledge","spaceUrl":"","isServer":false},"labels":[],"projectKey":"MMUK","serviceDeskId":1,"kbLinkDomainURLs":["https://mandimart-help.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MMUK","userLanguageHeader":"Please use the search bar (top-right) to find the information you are looking for immediately. If you can't find the information you need, or you want to raise a support ticket, you can go straight there using the link below. You do not need to log in to the help centre, ever.","userLanguageMessageWiki":"<p>RAISE A SUPPORT TICKET HERE -</p>","defaultLanguageHeader":"Please use the search bar (top-right) to find the information you are looking for immediately. If you can't find the information you need, or you want to raise a support ticket, you can go straight there using the link below. You do not need to log in to the help centre, ever.","defaultLanguageMessage":"RAISE A SUPPORT TICKET HERE -","defaultLanguageDisplayName":"English (United Kingdom)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYWVlNGZhNS1kMzk0LTQ5NTMtOTc5NS1iY2M0ZmNhYWEyYzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ3MjE2MzcsIm5iZiI6MTczNDcyMDQzN30.IRf-rdWsFyKI078qUfgk0Tki6LxrNhsPsE67eNyUA_k","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"1aee4fa5-d394-4953-9795-bcc4fcaaa2c7","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://mandimart-help.atlassian.net/wiki","kbLinkDomainURLs":["https://mandimart-help.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}